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    2018年旅游安全指数报告与旅游安全热点问题分析

    摘要

    本文从客观的旅游安全度和主观的游客安全感两方面,使用前期理论研究建构且经检验的指标体系,采用多元统计分析方法,对2018年全国主要样本旅游目的地的安全状况进行调研和评价分析,主要发现:(1)样本地旅游安全度整体呈现良好态势,但旅游安全抵抗力与入侵度的差距较小,旅游安全度空间分异明显;(2)游客安全感指数处于较安全状态,但安全感指数差异较小,空间分布较为显著;(3)经济因素是增强抵抗力的较为重要的动力因素,基础设施投入与安全的重视程度是安全抵抗力重要组成部分,自然灾害对旅游安全入侵威胁较大,公共卫生事件等风险因子的威胁也需要高度重视;(4)游客安全期望与安全感知的空间分布格局差异显著,影响要素的作用程度不同。本文还对评价结果折射出的热点问题进行剖析,最后提出了相应的管理建议,为旅游地安全综合治理提供实践参考。

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    Abstract

    This report examines the safety status of major tourism destinations in China in 2018 by using pre-analytically constructed and tested indicator systems and multivariate statistical analysis methods. The main findings are as follows:(1) the overall tourism safety degree of the sample areas presents a good trend,but the gap between the tourism safety resistance and invasion degree is small,and the spatial differentiation of tourism safety degree is obvious;(2) tourists’ sense of safety index is in a relatively safe state,but the difference of sense of safety index is small,and the spatial distribution is relatively significant;(3) Economic factors are important driving factors to enhance the resistance. The investment in infrastructure and the importance attached to safety are important components of safety resistance. Natural disasters pose a great threat to tourism safety invasion,and the threat of public health events and other risk factors also need to be attached great importance. (4) The spatial distribution pattern of tourists’ safety expectation and safety perception is significantly different,and the effect degree of influencing factors is different. The report also analyzes the tourism safety hot issues reflected by the evaluation results. Such as,how to enhance the ability of tourism safety to prevent and mitigate disasters through institutional reform;how to innovate the way of tourism safety management and improve the ability of tourism safety management;how to improve the basic needs of tourism safety and comprehensively enhance the tourists’ sense of safety. Finally,this report presents management recommendations for rationalizing the tourism safety management system,improving the tourism safety management system,innovating the tourism safety supervision method,further coordinating the tourism safety guarantee resource allocation mechanism,and consciously improving the tourist safety risk response ability.

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    作者简介
    邹永广:邹永广,华侨大学旅游学院副教授、硕士生导师。
    朱尧:朱尧,华侨大学旅游学院硕士研究生。
    李强红:李强红,华侨大学旅游学院硕士研究生。
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