With the proposed and successful completion of the “City of Volunteers” in Shenzhen，the cultural volunteer service in Shenzhen has also shown a vigorous development trend. Shenzhen insists on the construction of cultural volunteer service as an important starting point for mobilizing social forces to invest in the construction of public cultural service system，and constantly improving the scientific，standardized and professional level of cultural volunteer service. The public welfare cultural service provided by cultural volunteers has become important components of Shenzhen's “cultural strong city” construction.Cultural volunteers have also become an important force and a new force in Shenzhen's public cultural services. Clarify the connotation of cultural volunteer service，rationalize the demand relationship between cultural volunteers，cultural managers and social beneficiaries，and pay attention to the guarantee of cultural volunteer service are important experiences to ensure Shenzhen's standardization and normalization of cultural volunteer service.