随着社会的发展,城市从旅游业中获得了进步。但由于建设速度过快,很多城市只关注于最有经济效益的产业,城市品牌同质化严重,千城一面的情况越来越多,基于城市历史和文化的建设被忽视。
澳门特区政府希望建设独特的岭南文化与殖民地文化相结合的城市品牌。然而,在以往游客的印象中,澳门最突出的名片是“赌城”,这种形象给澳门带来了前期经济快速发展的同时,也影响到澳门城市文化与历史对外传播的速度。
21世纪初,营销学学科提出“共创价值”(co-creationvalue),即消费者在产品的各个阶段参与对话。城市品牌打造也可借鉴这种方式。本文分析和总结了澳门的文化特征,并从城市的长期生活者(居民)和城市的短期旅游者(游客)两个角度,通过构建共创价值的DART模型,为澳门树立既能服务于居民生活也能服务于游客观光的城市生活与旅游品牌提供参考。
<<With the development of society and cities,cities have made progress in tourism.However,due to the rapid pace of construction,many cities only focus on the most economic benefits of the industry,the cities building becoming the brand homogenization,and the construction of urban history and culture has been neglected.
The Macau SAR government hopes to build a unique city brand under the combination of Lingnan culture and colonial culture.However,in the impression of tourists,the most prominent feature of Macau is “gambling city”.This image has brought the rapid economic development of Macau in the early stage,but also restricted the cultural and historical communication of Macau city.
At the beginning of the 21st century,the discipline of marketing proposed “co-creation value”,in which consumers participate in the dialogue from all stages of the product,which could be adopt by brand building of Macau.Firstly,this paper analyses and summarizes Macau's cultural characteristics,and from two aspects of long-term residents and short-term tourists,through the DART model of creating value,preliminarily constructs Macau's urban life and tourism brand which serves to both residents and tourists.
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