服务机器人智能化水平的提升和人们对酒店体验要求的日益提高,促进了人工智能在酒店业中的应用,其以新科技和新思维带来更为有趣、更懂客户所需的入住体验。酒店实操环节多,实训情境灵活性要求高,应用性和经验性特征明显,人工智能可以帮助实习员工从繁杂的事务中解脱出来,发挥潜能,实现学以致用、活学活用。学校酒店教育专业重视培养学生的心智技能,而在动手实操培训方面往往比较薄弱,运用人工智能,可以寓教于乐、提升效率。
<<The improvement of intelligent level of service robots and people's increasing demand for hotel experience promotes the application of artificial intelligence technology in hotel industry,and provides a new perspective for hotel human resources development.Interns are potential human resources in hotels.There are many practical links in hotels.The flexibility of the training situation is demanded.The characteristics of application and experience are obvious.AI can help interns free their hands from complicated affairs,exert their potentials,and realize the application of learning to practice.The major of hotel education in schools attaches great importance to the cultivation of students'mental skills,but is often weak in hands-on exercises.Using artificial intelligence to play a corresponding role,it can be fun to teach and improve efficiency.
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