Consumer services are closely related to people's daily life，of which the level plays a decisive role in the quality of people's life. With the further advancement of social governance modernization and urban governance refinement，improvement in the specialization and refinement of consumer services has become the key to the governance. Located in the core area of the capital，Guang'anmennei Sub-district fully leverages its advantages in location and policy，takes initiative in beautifying its community environment based on its actual conditions，promotes business pattern transformation and upgrading and improves the service level，which has laid a solid foundation for building Guang'anmennei into a life-friendly area. During its investigations at Guang'anmennei Sub-district，the research team went deep into the specific conditions and development of its consumer services on the basis of theoretical studies，found out problems in its practices and provided corresponding measures for improving its consumer services.